Terms & Conditions

1. General

By accessing or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

2. Products & Availability

• We offer a wide range of products including toys, educational kits, art & craft supplies, stationery, home décor, pooja accessories, and gifting items.
• Product availability is subject to change without prior notice.
• We reserve the right to modify or discontinue any product at any time.

3. Pricing & Payments

• All prices are listed in INR and are subject to change without notice.
• Payments must be made through the available secure payment methods.
• Orders will be processed only after successful payment confirmation.

4. Order Acceptance

• We reserve the right to cancel or refuse any order for any reason, including stock unavailability or payment issues.
• In such cases, the amount paid will be refunded as per the refund policy.

5. Shipping & Delivery

• Delivery timelines are estimated and may vary depending on location and external factors.
• We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy.
• Only eligible items as per the policy will be accepted.

7. User Responsibility

• Customers are responsible for providing accurate shipping and contact details.
• We are not liable for delays or losses due to incorrect information provided by the customer.

8. Intellectual Property

• All content, images, and product descriptions are protected and cannot be copied or used without permission.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Contact

For any queries or support, please contact customer service at swatikhandelwal.vns@gmail.com.